Refund policy

Return & Refund Policy

Last updated: Nov 28, 2025

1. All Sales Are Final

We do not accept returns, exchanges, or refunds for any reason other than damage or an incorrect item being received.
Please review all product details, sizing information, and customization options carefully before placing your order.

2. Damaged or Incorrect Items

If your item arrives damaged, defective, or you receive the wrong item, you must notify us within 7 days of delivery.

To request a replacement or refund for a damaged or incorrect item, please email us at tomas@lindehlindholm.com with:

  • Your order number

  • A description of the issue

  • Clear photos of the damaged or incorrect item and packaging

Once approved, we will send a replacement at no cost, or issue a refund to your original payment method.

3. Non-Returnable Items

Because all sales are final, the following cannot be returned or refunded:

  • Wrong size or fit

  • Change of mind

  • Custom/personalized items

  • Items not reported as damaged within the 7-day window

4. Shipping Damage

If damage appears to have occurred during shipping, retain all packaging materials, as the carrier may require them for claims processing.